Privacy Policy

Last updated: May 2025

This Privacy Policy explains how Bénédicte ("we", "us", "our") collects, uses, and protects your personal data when you visit this website or submit an enquiry through the contact form. We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

1. Who We Are

This website is operated by Bénédicte, a professional accordion performer based in Lisbon, Portugal. For any data-related queries, you may contact us at: benedictethewindbox@gmail.com

2. What Data We Collect

We only collect personal data that you voluntarily provide to us through the contact form on this website. This may include:

• Your name
• Your email address
• Your event date, venue, and guest count
• Any additional information you choose to include in your message

We do not use cookies for tracking, analytics, or advertising purposes. This website does not deploy any third-party tracking scripts.

3. How We Use Your Data

The personal data you submit through our contact form is used solely for the following purposes:

• To respond to your enquiry about booking a performance
• To communicate with you about the details of your event
• If you have opted in, to occasionally send you updates about new repertoire or availability

We will never sell, rent, or share your personal data with third parties for marketing or any other purposes.

4. Legal Basis for Processing

We process your personal data on the following legal bases under the GDPR:

• Legitimate interest — to respond to your booking enquiry
• Consent — for any optional newsletter or update communications you have opted into

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected — typically for the duration of any booking arrangement and a reasonable period thereafter for administrative purposes. If you request deletion of your data, we will act on this promptly.

6. Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Right of access — you may request a copy of the personal data we hold about you
• Right to rectification — you may request correction of inaccurate data
• Right to erasure — you may request deletion of your personal data ("right to be forgotten")
• Right to restrict processing — you may ask us to limit how we use your data
• Right to object — you may object to our processing of your data
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at benedictethewindbox@gmail.com. We will respond within 30 days.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Enquiries submitted via the contact form are transmitted directly to our email via a secure connection.

8. Third-Party Services

This website uses Google Fonts, which are loaded from Google's servers. This may result in Google receiving your IP address as part of the font loading process. For more information, please refer to Google's Privacy Policy.

Audio files on this website are hosted locally and do not involve third-party streaming services.

9. Children's Privacy

This website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has submitted personal data to us, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date. We encourage you to review this page periodically.

11. Complaints

If you believe we have not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the relevant data protection authority. In Portugal, this is the Comissão Nacional de Proteção de Dados (CNPD) at www.cnpd.pt.